Terms and Conditions of Use

Terms and Conditions of Use​

Acceptance of Terms

These Terms and Conditions of Use (the “Agreement”) govern your access to and use of the “NavegAImed” website operated by FP Health Services LLC (the “Company”), a limited liability corporation organized and existing under the laws of the Commonwealth of Puerto Rico.

By accessing or using the Navegaimed website (the “Website”), you agree to be bound by this Agreement and all applicable laws and regulations of the Commonwealth of Puerto Rico and of the United States of America. Your continued use of the Website constitutes your acceptance of these terms. If you do not agree to these terms and conditions, you must immediately cease using the Website.

Terms and Conditions of Use​

Website Purpose and Functionality

NavegAImed is a trade mark referring to the contents of the Website, such as text, images, original or reprinted materials, and hyperlinks, designed to provide information about certain healthcare professionals that have chosen to share their profile on the Website, including their practice areas and locations, to facilitate access to the public to submit requests for their services (the “Participating Professionals”) and engage in other interactive features.

The Website is not intended to be an advertisement or solicitation. However, the Website may provide links to third-party web sites and the Company may agree to allow advertisers to respond to certain search terms with advertisements or sponsored content. The Company does not recommend and does not endorse the content on any third-party websites.

The Company is not responsible for the content of linked third-party sites, sites framed within the Website, third-party sites provided as search results, or third-party advertisements, and does not make any representations regarding their content or accuracy. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites.

The Company does not endorse any product, service, or treatment advertised on the Website, including information posted by and/or in connection with the Participating Professionals.

It is not intended to provide and/or be a substitute for medical advice or opinions, and its users are expected not to rely on information found in the Website to make medical decisions or take action.

The Website is intended for the personal, non-commercial use of the Website’s participants for general information purposes only. The Company has not screened the Participating Professionals and their inclusion in the Website does not mean that these professionals are the only ones available in their regions and in their practice areas.

The Website is not a referral service; the Company does not evaluate or determine your healthcare needs and does not evaluate or determine if the Participating Professionals are the right choice to treat you.

The Company does not recommend or endorse any specific healthcare services, procedures, texts, physicians, process or other information that may be listed or mentioned in the Website or found through the Website, including the Participating Professionals. Reliance on information provided by the Website or the Participating Professionals or others appearing in the Website is solely at your own risk.

The Website does not provide direct communication with any medical services. If you think you may have a medical emergency, call 9-1-1 immediately.

Terms and Conditions of Use​

Patient-Physician Relationship

The Participating Physicians have policies and procedures for providing appointments and later entering into a relationship with their patients. Your use of this Website does not create that relationship.

Terms and Conditions of Use​

User-Generated Content; Privacy and Confidentiality

The Website may allow you to submit, post, or share content, such as personal identifiers, medical history, comments, inquiries, or other materials (collectively, “User Content”).

By submitting User Content, you grant The Company a royalty-free, perpetual, irrevocable, worldwide, non-exclusive license to use, reproduce, modify, publish, distribute, and display such User Content in connection with the operation of the Website or The Company’s NavegAImed services.

You are solely responsible for any User Content you submit. The Company reserves the right to review, refuse to post, or remove any User Content in its sole discretion, for any reason, at any time, without prior notice to you.

The Company is committed to protecting the privacy and confidentiality of its clients’ information. Any personal or confidential information submitted through the Website will be handled in accordance with applicable laws and regulations of Puerto Rico, as well as applicable federal laws. The Company implements industry-standard security measures to protect client information.

Terms and Conditions of Use​

Intellectual Property

The Website and all of its content, including but not limited to text, graphics, logos, images, and software, are the property of the Company and/or are used by authorization provided by a third party. In either case, they are protected by copyright, trademark, and other intellectual property laws of the Commonwealth of Puerto Rico and the United States.

You may not modify, copy, distribute, transmit, display, reproduce, or create derivative works from the Website or its content without prior written consent.

The Company respects the intellectual property rights of others and expects users of the Website to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible on the Website, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA).

Terms and Conditions of Use​

Disclaimers and Limitations of Liability

Your use of this Website and the NavegAImed services is at your own risk.

When contacting a Participating Professional through this Website, your information is transmitted through a medium that may be beyond the control of the Company and its suppliers. The Company does not make any promises or representations regarding the delivery of your information to the Participating Professionals and does not assume responsibility or liability for any delay, failure, interruption or corruption of any data or other information transmitted through the Website.

The Company provides the Website and its content “as is” and without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, in no event shall The Company, its partners, employees, or affiliates be liable for any direct, indirect, special, incidental, or consequential damages arising out of or related to your use of the Website.

Terms and Conditions of Use​

Indemnification

You agree to indemnify, defend, and hold harmless The Company, its partners, employees, and affiliates from and against any and all claims, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website, your violation of this Agreement, or your violation of any rights of a third party.

Terms and Conditions of Use​

Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico, without giving effect to any choice or conflict of law provision or rule.

Any disputes arising out of or related to this Agreement shall be resolved exclusively in the state courts of the Commonwealth of Puerto Rico, and you hereby consent to the personal jurisdiction of such courts.

Terms and Conditions of Use​

Termination and Account Suspension

The Company reserves the right, in its sole discretion, to terminate or suspend your access to the Website at any time for any reason without prior notice.

Upon termination or suspension, you must immediately cease all use of the Website and any associated services. The Company shall not be liable to you or any third party for any termination or suspension of your access to the Website.

Terms and Conditions of Use​

Passwords

The Website has several tools that allow you to record and store information. You are responsible for taking all reasonable steps to ensure that no unauthorized person shall have access to your passwords or accounts.

It is your sole responsibility to:

  1. Control the dissemination and use of sign-in name, screen name and passwords.

  2. Authorize, monitor, and control access to and use of your NavegAImed account and password in the Website.

  3. Promptly inform the Company if you believe your account or password has been compromised or if there is any other reason you need to deactivate a password.

To send us an email, use the “Contact Us” links located throughout the Website.

You grant Company and all other persons or entities involved in the operation of the Website the right to transmit, monitor, retrieve, store, and use your information in connection with the operation of the Website.

The Company cannot and does not assume any responsibility or liability for any information you submit, or your or third parties’ use or misuse of information transmitted or received using the Website’s tools and services.


 

Terms and Conditions of Use​

Miscellaneous

    1. a. If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions shall continue in full force and effect.
      b. The Company’s failure to enforce any right or provision of this Agreement shall not be considered a waiver of those rights.
      c. This Agreement constitutes the entire agreement between you and The Company regarding the use of the Website and supersedes any prior agreements.
      d. The Company may modify this Agreement at any time by posting the revised terms on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the modified Agreement.
      e. The headings in this Agreement are for convenience only and have no legal or contractual effect.

Terms and Conditions of Use​

User Acknowledgment and Acceptance

    1. By using The Company’s Website, you acknowledge that you have read, understood, and agree to be bound by this Terms of Use Agreement.

      Dated: December 1st, 2025

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